Shipping policy
JE LUXE London Shipping Policy
We are committed to delivering your order safely and promptly.
Processing Time
Orders are typically processed within 1–3 business days.
Delivery Time
United Kingdom: 2–5 business days
International: 5–15 business days (where available)
Delivery times are estimates and may vary during busy periods.
Shipping Costs Shipping costs are calculated at checkout and displayed before payment is completed.
Order Tracking
Where available, tracking details will be provided by email once your order has been dispatched.
Lost or Delayed Deliveries
JE LUXE London is not responsible for delays caused by postal services, customs processes, adverse weather conditions, or circumstances beyond our control.
Incorrect Address Information
Please ensure your shipping address is correct at checkout. We cannot be responsible for orders shipped to an incorrect address provided by the customer.
Contact Us
For shipping enquiries, please contact: hello@jeluxelondon.com